Trauma Cleaning: Without Standards, The Pain Can Keep Coming

by Kent Berg

As an instructor in crime and trauma-scene recovery and a board member of the American Bio-Recovery Association, I am often approached by attorneys, the public and insurance adjusters to evaluate the service they or their clients received from other crime-scene cleanup companies.

For the most part, these are just routine questions from people who want to make sure that the service they received was within the normal parameters of good practice. But a few times each month I receive calls that just cause my stomach to knot up and my blood to boil.

With the bio-recovery industry in its 14th year, it is mind-boggling to find individuals who still decide that they are going to start-up a new company and declare themselves “experts” in crime and trauma scene cleanup without any research or training.

It is even more outrageous to find that, although they know almost nothing about the science, chemistry, biology or laws of our industry, they are charging fees that are often four or five times the industry average.

The majority of those operating in the industry today are honest, ethical professionals. It’s the few bad apples in the bio-recovery barrel, so to speak, that amplify the problems tainting our industry.

Example 1: The Hit-and-Run Guys
A husband argues with his wife in their kitchen. As she prepares supper, he grabs a shotgun and, standing in the doorway between the kitchen and dining room, blows his head off.

It is still daylight when the police arrive. In order to see better, they open the brain-splattered dining room drapes. Splatter is on the dining room and kitchen walls, but since the body fell onto the vinyl tile floor of the kitchen, the largest amount of blood pooled there.

The family asks the police about scene cleanup, and is directed to a local company. The company tells the family that payment will have to be made in cash prior to starting the job, and that the family will not be allowed inside of the house while the cleaning process takes place.

The family agrees and stays with relatives until they get the call that the job is complete and they can return. The company is long gone, and upon cursory inspection, the rooms look contaminant-free.

It is now night and, in an effort to keep neighbors from seeing into the dining room, the wife pulls the drapes closed. To the horror of the family, the drapes had apparently never been checked and still have blood and brain matter clinging to the material.

The kitchen floor appears to be clean but, when the wife walks across the floor, bright red blood spurts up between the tiles, making little puddles and polka-dotting her shoes.

If this isn’t enough to re-traumatize the family, the wife goes to remove the now-cold pot of chili from the stove and promptly throws up when she sees a 3-inch piece of her husband’s skull nestled neatly atop the pot.

The family contacted the attorney general for their state, who then called me to review the family’s statements prior to a decision on prosecution.


Example 2: The Little-Extra-on-the-Side Guys
A man who lived alone died in his bed of natural causes, but wasn’t found for several weeks. When the authorities were finally called, the decomposition could be smelled from the street.

When a crime-scene-cleanup company was called in, the man’s relatives were told that the odor had permeated everything in the house with disease. Their recommendation was that everything in the house should be removed and destroyed.

The family, already nauseated from the smell, relied on the “professional opinion” of the technicians and agreed to let them remove everything from the good silver and china to the appliances.

In short, every piece of furniture, appliance, electronic component and fixture was removed because they were declared “not salvageable.”

The relatives were then presented with a bill for approximately $40,000! If this wasn’t obscene enough, a few weeks later the family found many of the home’s contents that were supposedly “not salvageable” being sold at a local flea market.


Example 3: The Cutting-Down-on-Overhead Guys
It is standard practice for crime and trauma-scene cleanup companies to dispose of human-blood-contaminated items that can’t be salvaged. They do this by red-bagging and boxing these items and sending them to a medical waste processing facility. This includes dismantling recliners, mattresses, and other large items to fit in these containers.

In this case, a company responded to a gunshot suicide in an apartment. The victim had sat in his favorite recliner and put a pistol in his mouth. The subsequent wound bled profusely until there was no more blood for the heart to pump. This resulted in the complete saturation of the recliner.

In an apparent effort to save on labor and disposal fees, the crew decided that they would dispose of the recliner by wrapping it in plastic, putting it in the back of their truck and then dumping it in the woods of a neighboring county.

All seemed to go well until a few days later, when hunters found the chair and called police. Thinking that they had stumbled upon evidence of a homicide, the police launched a full-scale investigation that lasted for weeks and logged many detective hours before they were actually able to review the crime scene photos of every police department in the surrounding counties.

When the mystery was finally attributed to this particular crime-scene-cleanup company, not only were they slapped with fines for littering, they were saddled with reimbursing the cost of the investigation. Every law enforcement agency that heard about this dropped the company like a hot potato, and the subsequent media attention tarnished the reputation of crime-scene-cleanup companies everywhere.

I would like to emphasize the fact that these complaints are not clients disappointed with a poorly painted wall or an out-of-true vanity top. These are abuses by unscrupulous companies that are subjecting their clients to financial greed, improper disinfection, and re-traumatizing that no one should have to endure.

Could training and certification eliminate these types of abuse? Perhaps a good portion of them, but in the end, it is the honesty and character of the companies themselves that should be monitored. I believe the way to do that is to pursue standards, as well as meeting with our state legislators to create specific regulations for our industry.

Meningitis outbreak sets off probe at Ohio University

Seven students were sickened by same group of bacteria
By Misti Crane

THE COLUMBUS DISPATCH
Seven cases of bacterial meningitis at Ohio University caused by the same group of bacteria also share the same genetic fingerprint, prompting public-health experts to declare an outbreak and delve deeper into an investigation of the illnesses there.

The investigation by federal, state and local scientists will take at least a couple of weeks and aims to uncover what might have made the students susceptible to the bacteria, which don't cause problems for most people, said Dr. Mary DiOrio, assistant state epidemiologist.

Outbreaks are rare. Ohio's last was in 2001 in Alliance, where two high-school students died and a third barely survived.

The linked cases at OU - three from this school year, four from the last - present an opportunity to look for common behaviors or other factors that might have put the students at a higher risk, DiOrio said.

Meningitis is caused by five groups of bacteria. Vaccination offers no protection against group B, the type responsible for the OU outbreak, but does protect against the other forms of the disease.

It sickens about 100 to 125 people on college campuses nationwide and kills five to 15 students a year, according to the American College Health Association. Almost all bacterial meningitis cases are labeled sporadic, meaning they're never linked to another case. In Ohio last year, 42 cases were reported.

The matching genetic fingerprints don't mean that all of the OU students were sickened by the same person. Experts say that's highly unlikely because healthy carriers don't typically spread the bacteria for long.

DiOrio said investigators from the Centers for Disease Control and Prevention and the state and local health departments were still figuring out the specific plans for their study yesterday. It will include surveys of students who were sickened and others who were not in an attempt to decipher what set the ill students apart.

"I think that it will be a fairly lengthy survey," she said.

As of now, investigators haven't unearthed any common characteristics other than the fact that all those sickened attended the same school, she said.

The team also is taking a new look at a dozen other Ohio meningitis cases to see if they match those seen in Athens, DiOrio said.

Andrea Robinson, an 18-year-old from Cleveland Heights, died Feb. 17. The other OU students survived the illness, which is characterized by an inflammation of the membranes that cover the brain and spinal cord.

It comes on suddenly, usually beginning with flu-like symptoms followed by severe symptoms that can include a rash, stiff neck, confusion, vomiting, fever, headache and coma. Prompt treatment is essential.

Public-health experts know that crowded living conditions increase risk, as does smoking.

Students might not be able to avoid close quarters, but they can take some precautions to avoid illness, said Dr. Dennis Cunningham, physician director for epidemiology and infection control at Nationwide Children's Hospital.

"We know we need sleep, good nutrition and exercise, and a lot of times in college, that is not what's happening," he said.

Not sharing beverages and cigarettes also is important, DiOrio said.

And, for the protection it offers against most forms of bacterial meningitis, "This vaccine is absolutely necessary for college freshman going into a dorm," Cunningham said.

Beginning this fall, Ohio University plans to require vaccination for freshman. There might be opt-out provisions for those who are opposed, but that has not yet been sorted out, said Ryan Lombardi, dean of students.

Cunningham said many pharmaceutical companies are working on a vaccine that would protect against group B. So far, those efforts have been impeded by serious side effects, including brain damage, in animal studies.

How Suicide Cleanup Is Taken Up

Suicide cleanup is a part of the broad based service of Crime Scene Cleanup which involves crime and trauma decontamination and restoring it to its previous state.

It is a a niche market in the cleaning industry and involves cleaning the biologically contaminated scene of one violent death like suicide, homicide or accidental death, or even the chemically contaminated anthrax exposed site or scene of a methamphetamine lab.

Broadly speaking, crime scene cleanup and suicide cleanup is almost same but there are few exeptions to this rule. Suicide cleanup requires some extra physical effort and psychological sensitivity that the technicians should be able to handle.

Following are some examples illustrating this. A suicide generally involves close range of weapon to body and so in-depth decontamination and thorough cleaning is required. The cleaners also have to handle family members who might be present at the scene searching for answers that why their beloved person decided to end his/her life. The technicians need to remove all traces of any evidence of a suicide so that no remains are present for family members and friends that might remind them of the tragedy. Restoring of a suicide scene also means clean and restore sentimental items that mean the lot to the family of the deceased and requires additional time and effort. On a visual inspection of any suicide scene you will generally find a lot of blood and bodily fluids, but invisible to the eye, a great amount of biohazard contamination is also bound to be there.

The suicide cleanup technicians have to search thoroughly in all areas, even those that can not be seen or accessed easily and remove all traces of them from the scene. Most suicide cleanup services have their staff trained in not only dealing up with decontaminating and cleaning up issues but also about dealing with family and friends with sensitivity and compassion. Since most of such companies work in association with leading insurance companies so they can even help you to bill the insurance company directly thus saving you all the hassles. A suicide cleanup consists of the following steps. Firstly the scene should be evaluated. Next all contaminates should be located and decontaminated. A thorough search should me made again to decontaminate any traces of contaminates that might have been left out. All types of bio hazardous agents should be properly disposed of. Any microscopic remains should b treated with chemicals and the environment should be treated for odors.

Last but not the least all tools and equipments should be disinfected. But before you attempt to clean a suicide scene on your own it is always better to consult a trained professional first.

American Bio Recovery Association, athens ga, biorecovery, crime scene cleanup

ATHENS (MyFOX ATLANTA) - The three people we lost yesterday were a part of the rich 50-year history of this theater and, more than that, were vital members of the Town and Gown family.

Ben Teague, loving husband of UGA's Dr. Fran Teague for more than 40 years, was not only a friend but also a father figure to all at the theater. One would be hard pressed to find a Town and Gowner who had not learned at least one life lesson from this wise and kind hearted man. His wife wishes to say, "Yesterday Ben was murdered, which is hard to comprehend and impossible to accept. It was a beautiful day, however, and he was in his favorite place with the people he loved." Ben was a translator of German, Russian and English.

Marie Bruce was the binding force that held the Town and Gown community together. Having worked with Town and Gown for over 20 years, at one time or another she served in every capacity at the theater, artistically and administratively, from leading lady to president of the board to chief cook and bottle washer. A local attorney, Marie was the mother of two young children.

A gentle presence, Tom Tanner breathed life into every corner of Town and Gown through his quiet diligence and astounding creativity - most would call him genius. Father of an equally amazing daughter, Tom would tell you that while he enjoyed his work as director of the Regional Dynamics Economic Modeling Laboratory at Clemson University, his heart lived and thrived in the theater.

Ben, Marie and Tom were a part of our family, and as painful as their loss is for us, we know it is even more painful for their families. We want to extend our deepest sympathy to their immediate family and close friends outside the theater community. There are no words we can use to adequately express our grief.

We would like to thank the Athens Police department and the media for their respectful treatment of this tragedy. We want to thank the American Bio Recovery Association and A1 BIO-Clean Service for the generous donation of their services in our time of need. We also want to thank the Athens Community for their support. This tragedy effects everyone in the community in some way, and we know you share in our loss. We ask that the media continue to be respectful of our privacy during this difficult time.

ABRA, American Bio Recovery Association, American Civic Association, Binghamton shooting, bio-recovery corporation, Diaster Scene Cleanup

April 5, 2009

Cleanup has been completed at the American Civic Association building in Binghamton, where a gunman killed 13 people and injured four before taking his own life Friday.

The American Bio-Recovery Association, a non-profit international association of crime and trauma scene professionals, said Sunday that the bio-recovery cleaning was complete. The Ipswich, Mass.-based group provided the service at no cost.

Two member companies, Disaster Clean Up of Endwell and the Bio-Recovery Corporation of New York City, donated labor and supplies to remediate the scene with a crew of six technicians.

Bio-Recovery Corporation Aids In Binghamton Crime Scene Cleanup

PRESS RELEASE
April 5th 2009

Bio-Recovery Corporation of New York City and Diaster Scene Cleanup of Endwell, NY responded to the American Civic Association on April 5th 2009 at the request of the American Bio-Recovery Association to aid the American Civic Association and the entire Binghamton community with the cleanup of the crime scene left in the aftermath of Fridays multiple homicide, suicide at their offices located at 131 Front St Binghamton, NY.

At the request of Dale Cillian, President of the non profit American Bio-Recovery Association (ABRA), the two named companies above provided all the labor and equipment to complete this cleanup in one day at no cost to the American Civic Association. "I couldn't have done this without you guys," stated Andrew Baranoski, Executive Director of the non-profit American Civic Association.

The American Bio Recovery Association, an international association of Crime & Trauma Scene Cleanup professionals strives to make these services available to all that require it throughout the United States.